Shipping Costs

Delivery Australia wide for small parcels is $6.95 per order .Box or bulk prices  are subject to distance and weight of package shipped. Prices  will be quoted if not specified on request and every effort will be made to provide the most cost effective method/ price.

Shipping and Handling

Orders paid for will normally be shipped  within 48 hours of payment receipt except public holidays and weekends. Shipping time is subject to location but generally delivery can be expected within 7 working days of payment.

Payment Options

Our preferred method of payment is via Electronic Funds Transfer (EFT) and the issued Tax Invoice number should be quoted as reference. We do accept cheques. Orders will be shipped once the cheque has cleared. Download the order form in the Buy Online section, and post with your cheque payment. Credit card option will be available shortly.

We do not  charge for any item until it is ready to ship. If product is not in stock, we will advise expected availability and advise so that payment can then be made and send a TAX Invoice.

RETURNS

We will replace any damaged or un opened product but the cost of  return postage is at the customers expense.

Liability

The product sold is to be used as labelled. Always test a small area before proceeding as user is responsible to determine if the product is fit for the purpose and suitable for method of application. Exclusive remedy of Rapelle option is limited to refund of purchase price if the product is proven defective.

 

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